terms & conditions:
All products are made in New Zealand from New Zealand Flax and other
natural fibers using traditional Maori weaving techniques. Some of
our products may contain sea shells, pumice or driftwood as an
accessory (this may be a problem for some overseas deliveries, please
check with your quarantine services about any restrictions in this
Your privacy is very important to us. We do not give out your details
or any information to others. We keep your personal details on file
for future orders.
Payments can be made by direct deposit, cash or company cheque -
sorry we do not accept personal cheques. Any payments are due
immediately but latest 7
days after invoice date.
large or custom orders we require a non refundable 20% deposit
at time of order confirmation with the final balance payable when
order is finished. Special payment terms in addition to the above
will be given for any piupiu orders.
We ship anywhere in New Zealand and the world once your payment has
cleared. You will receive an email with the total cost within 48
hours including postage/packaging.
costs vary; within New Zealand we use, Fastway Couriers, NZ Post or
Courier Post and for international shipping we use International Post
or Courier Post with cover & tracking. It takes 5 -14 working
days to arrive at your place. Please note that you might have to pay
taxes or custom charges in your country of residence as you are
check with your Customs agency
in regards to this. We will give you a quote before processing your
order so you will know what you will pay.
If we receive your order in the weekend or on a public holiday, we
will process your order on the next business day.
of Stock/ Custom Orders: If
the product is not in stock, or you ordered a custom made product we
will advise you how long the wait will be and keep you posted about
the status of your order.
Our prices are in New Zealand dollars. GST:
We are currently not registered for GST.
Policy & Guarantee: You
made of natural fibres, hence sometimes
the actual products vary from the ones shown in pictures on our
website or elsewhere (they are all unique – none is the same as any
other). As a result we will not accept any returns on the grounds of
wrong expectations. However – if your product is faulty we will
gladly replace it at no extra charge.
0064 9 403 8833
0064 21 147 7395